Last Updated on July 17th, 2020

The information contained within TheCompletePlayer web site, workbooks, online courses, workshops, webinar, seminars, and all other mental coaching materials is not a substitute for professional advice such as a Medical Doctor or Psychiatrist. The information provided by TheCompletePlayer and all of the associated Mental Game Coaching does not constitute legal or professional advice neither is it intended to do so. TheCompletePlayer coaching material is for educational purposes only and not for diagnosing psychological or medical conditions.

While results are fully expected, they cannot be guaranteed due to the participatory nature of the coaching programs. If the player doesn’t actively participate and do the work, results cannot be guaranteed. TheCompletePlayer holds no responsibility for the actions, choices, or decisions taken or made by the user. There is no implied or expressed guarantee that services provided by TheCompletePlayer will result in improved performance or earnings. The results you obtain based upon your own efforts vary widely such as, but not limited to, motivation level, cooperation, and willingness to implement and make changes; or other aspects which TheCompletePlayer has no control over.

TheCompletePlayer Coaching materials are appropriate for players 10 or older. Players under the age of 18 should consult with a parent or legal guardian before using TheCompletePlayer coaching materials. All personal information shared will be held in strict confidence. Your personally identifiable information is never sold, traded, or given away

Any decisions you make, and the consequences thereof, are your own. Under no circumstances can you hold TheCompletePlayer liable for any actions that you take. You agree not to hold TheCompletePlayer, or any employees of TheCompletePlayer, liable for any loss or cost incurred by you, or any person related or associated with you, as a result of materials, techniques, or coaching, as offered by TheCompletePlayer.

Any information shown on the website or expressed in workbooks or during sessions is intended to be educational information with respect to common Mental Game issues. Information is offered in good faith – you do not have to use this information.

In using this educational material, you shall indemnify TheCompletePlayer and their associates, in the event of any such claim, including but not limited to any claims made against the CEO, President, or any of the Coaches, by any person related or associated with you. Nothing in the content shall be considered legal, financial, or actuarial advice. You shall agree to save, hold harmless, and indemnify TheCompletePlayer, Kevin Willis, PhD, MGCP, employees, affiliates, directors, successors, agents, and assigns from all liability, loss, cost, claim or damage whatsoever, which may be imposed upon TheCompletePlayer because of any defect in, or lack of such capacity to so act, or caused, or alleged to be caused, in whole or in part, by the negligence of TheCompletePlayer

What Information Do We Collect?

When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse the site.

1. PERSONAL INFORMATION YOU CHOOSE TO PROVIDE

Registration Information – You will provide us information about yourself, your firm or company, and your practices when you purchase TheCompletePlayer products and services, register for forum support, or register for email newsletters and alerts.

Email Information – If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses.

2. WEBSITE USE INFORMATION

Similar to other commercial websites, this site utilizes a standard technology called “cookies” (see explanation below, “What Are Cookies?”) and Web server logs to collect information about how this site is used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at this site, and the websites visited just before and just after our site. We, our advertisers and ad serving companies may also use small technology or pieces of code to determine which advertisements and promotions users have seen and how users responded to them.

How Do We Use the Information That You Provide to Us?

Broadly speaking, we use personal information for purposes of administering and expanding our business activities, providing customer service and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to this website, new services and special offers we think you will find valuable. You may notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.

What Are Cookies?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites. Some of our business partners (e.g., advertisers) use cookies that originate from their sites. We have no access or control over those cookies.

How Do We Use Information We Collect from Cookies?

As you use this website, the site uses its cookies to differentiate you from other users. In some cases, we also use cookies to prevent you from seeing unnecessary advertisements or requiring you to log in more than is necessary for security. Cookies, in conjunction with our web server’s log files, allow us to calculate the aggregate number of people visiting this site and which parts of the site are most popular. This helps us gather feedback in order to constantly improve this site and better serve our customers. Cookies do not allow us to gather any personal information about you and we do not generally store any personal information that you provided to us in your cookies.

Sharing Information with Third Parties

The information we collect is used to improve the content of this site and the quality of our service, and is not shared with or sold to other organizations for commercial purposes. That being said, your information could be shared under the following circumstances:

We use third parties to facilitate our business, including, but not limited to, sending email and processing payments. In connection with these offerings and business operations, these third parties may have access to your personal information for use in connection with those business activities.

As we develop our business, we may buy or sell assets or business offerings. Customer, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or any dissolution. If it becomes necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

Notice of New Services and Changes

Occasionally, we may also use the information we collect to notify you about important changes to this website, new services, and special offers we think you will find valuable. As our customer, you will be given the opportunity to notify us of your desire not to receive these offers by clicking the unsubscribe link contained in each such email.

How Do We Secure Information Transmissions?

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. Some of the information you may enter on this site may be transmitted securely via Secure Sockets Layer SSL, 128 bit encryption services. Pages utilizing this technology will have URLs that start with HTTPS instead of HTTP.

Certain Disclosures

We may disclose your personal information if required to do so by law or subpoena or if we believe that such action is necessary to (a) conform to the law or comply with legal process served on us or affiliated parties; (b) protect and defend our rights and property, our site, the users of our site, and/or our affiliated parties; (c) act under circumstances to protect the safety of users of our site, us, or third parties.

What About Other Websites Linked to This Site?

We are not responsible for the practices employed by websites linked to or from our site nor the information or content contained therein. Often links to other websites are provided solely as pointers to information on topics that may be useful to the users of our site. Please remember that when you use a link to go from our site to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including sites which have a link on our site, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Your Consent

By using this site you consent to our collection and use of your personal information as described in this Privacy Policy. If we change our privacy policies and procedures, we will post those changes on this site to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it.